Terms & Conditions

Effective Date: 21.03.25

Welcome to Strete Farm! These Terms and Conditions ("Terms") govern your use of our website strete.farm and any purchases made through our online shop. By using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our site.

1. General Use

  • You must be at least 18 years old or have parental consent to use our website.

  • You agree not to use our site for any unlawful purpose or to violate any laws.

  • We reserve the right to update or modify these Terms at any time without prior notice.

2. Product Purchases

  • All prices listed on our website are in GBP (£) and are subject to change without notice.

  • Orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.

  • Payment must be completed before your order is processed and shipped.

3. Shipping and Delivery

  • We aim to process and ship orders promptly, but delivery times may vary based on location and carrier services.

  • We are not responsible for delays caused by third-party shipping providers.

  • Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect details.

4. Returns, Refunds, and Cancellations (UK Consumer Rights)

  • Perishable goods (e.g., meat products) are non-refundable, unless they arrive damaged, defective, or not as described.

  • If you receive a damaged or incorrect item, you must contact us within 30 days with proof of the issue to request a refund or replacement.

  • Under the Consumer Contracts Regulations 2013, customers in the UK have a 14-day cooling-off period for non-perishable goods, allowing cancellation for a full refund before dispatch.

  • Refunds will be processed within 14 days of receiving a valid request.

5. Newsletter Subscription

  • By subscribing to our newsletter, you agree to receive promotional emails from us.

  • You may unsubscribe at any time by following the instructions in our emails.

6. UK GDPR Compliance

If you are located in the UK, we process your data in compliance with the UK General Data Protection Regulation (UK GDPR). You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for email marketing at any time.

  • Request details on how we process your data.

  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data rights have been violated.

7. Limitation of Liability

  • We do our best to ensure accurate information on our website, but we are not responsible for errors or omissions.

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our site or products.

8. Governing Law

These Terms are governed by the laws of England and Wales, and any disputes shall be resolved in UK courts.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Strete Farm
admin@strete.farm
Strete Farm, Strete, Dartmouth

We reserve the right to update these Terms periodically, so please review them regularly.